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TalentCulture – World of Work | May 21, 2013

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New Technology Changing The Future of Resumes

Team TalentCulture
Team TalentCulture
by
June 6, 2011

Written by Kevin Wang

There are core values and ideas that will remain eternal. However, the shape and form in which they manifest themselves constantly changes through time due to improved technology or cultural shifts. Think of what marriage, transportation, or news outlets looked like or meant to people in different periods, and you’ll see what I mean.

I believe the resume will never die. As long as a majority of companies hire their employees based on knowledge, resources, and experience, the resume’s purpose will remain vital in the process. I do believe, however, that the form in which a resume manifests itself is slowly growing outdated. Just as the email attachment replaced the mailed print copy, one of the following below could easily replace the email attachment as the next standard resume.

LinkedIn

LinkedIn, a social networking website for professionals, has rapidly taken off since its founding in 2003, with the company now boasting over 100 million users and over $160 million in annual revenues. Just as Facebook became the platform on which we interact with our friends, LinkedIn is becoming the platform on which we interact with contacts and companies. People of all ages are realizing the wealth of potential and opportunity awaiting them on the website, and flocking to start their own accounts.

With one’s experience, education, recommendations, contact information, and just about everything else conveniently listed on one’s page, it only takes a quick profile look-up from HR to find everything they need to know about an applicant. Perhaps in the future, LinkedIn may even go beyond allowing users to simply submit applications to posted jobs, building tools and services (like video chat, applicant evaluation software, etc) onto its platform to allow for the entire hiring process to take place on its website. With the company’s continued sustained growth and innovation, it is likely that this will usurp the traditional resume.

Video

It has become relatively easy in this day and age to create high-quality homemade videos. Video cameras (or phones) and simple-to-use editing software are everywhere, and uploading content to the web is a breeze. A video resume allows an applicant to present himself or herself in more dimensions to a recruiter by showcasing creativity, personality, and interests while still communicating qualifications and experience

Additionally, the visual presence of the applicant allows him or her to speak more directly to a recruiter than any cover letter could ever allow, making for a more compelling personal pitch. This format has already started to become more prevalent: for example, Cambridge-based tech start-up SCVNGR now accepts videos in lieu of a cover letter. There are even companies, like TalentRooster, which specialize in producing such videos for hopeful hires who would otherwise produce something laughable, like this. Or awesomely ambiguous, like this.

Personal Pages

With more people embracing personal branding and establishing their presence on the web, it becomes important to tie all their outlets together. Recruiters don’t just want to see a resume anymore; they want to learn about your opinions, values, and personality, which they can extract from your online activity.

Whether it’s a WordPress blog, YouTube account, or a Twitter handle, every digital footprint left generates exposure and adds value to an individual’s personal brand. A personal page aggregates everything into one convenient location for a recruiter to look through. Additionally, like video resumes, a personal page allows you to add creativity and a visual presence in a way a traditional resume cannot. Such sites are quite easy to set up: building a solid fan page on Facebook or a splash page on About.Me or Flavors.Me can be completed in less than half an hour. For those willing to go the extra mile and spend a little cash, purchasing themes, domain names, and outside help can help add a little flair.

The death of the email attachment resume is fast approaching. Thanks to the web, applicants no longer have to submit anything beyond their basic information, for a plethora of information about them is already readily available online and Google-able. It’s not hard to imagine a future job application reduced simply to this:

IMAGE VIA L Hollis Photography

Comments

  1. Love this post! Times they are a changing…and when you consider HR practices haven’t changed much in about 50 years – that’s saying something!

    I do have one alternative view to Kevin’s point about resumes…Social Technology and Social Web behavioral norms are already sending the resume to the dust bin (Linked In is only the first to provide tools to eliminate them…). When a company can easily, as Kevin points out, uncover a person’s key drivers; what motivates, interests, and is most important to them – they won’t want any part of a static, copied and formulaic document. Companies that continue to only want to know the knowledge, resources, and experience of a prospect will stick to this dated relic. Their competitors who learn how good prospects are at using that experience (ie – talent) will create a better performing workforce and blow on by them!

    …still want to keep the resume alive?

  2. Kevin Wang

    Glad you enjoyed the post, KC!

    Perhaps social technology/web norms could kill the cover letter as well? If companies can easily uncover a person’s key drivers, couldn’t they easily identify which individuals possess similar goals, attitudes, and beliefs with that of the organization? It’s hard to believe that what an applicant would want a company to know about himself or herself isn’t already out there somewhere on the Internet.

    • KC

      Kevin – I completely agree with your brilliant point. Consider aggregating a person’s social graph and parsing out the personal info that is irrevelant (not all because that is where you uncover some of the attitude, motivation and interest). A program is written to collect it from the Web and present it in a highlight that a company can easily digest (deeper dive is always available) – think Zagats or Yelp review as an example…

      Want to see writing ability and reasoning skills – read their blog…want to see what interests them – follow their tweets and other blog comments…want to see who they interact with – view the types of Social Network contacts, friends and connections…want to see how they present themselves – view a video they’ve made and on and on…

      Add to this a short bio of their industry, specific current job and company, education level and school and geography and you have info that a resume simply can’t provide…I like the way you think!!

      • Vin

        I think companies will be able to sneak biases into there profiles. Political , social etc.. lets not yield everthing to technology. HR personel and recruiters have become lazy as it is. example in hospitality. Ive seen resorts recruiting managers. HR simply looking for a Ritz carlton or Four seasona (person). Even though the property is no where near the same corp culture. Just a thought,,would hate to “My Space” the whole recruitment process. Whats next “theme songs” replacing the “Objective” line of a resume ? thanks

  3. I appreciate the Linked In mention. The tools, content, and stories that a job seeker can uniquely tell through Linked In, a two-page resume, is not necessary. In fact, it would be last in the process instead of first. Smart job seekers emphasize the networking and connection to people first, then preparing the resume based on the needs through interaction.

    • Kevin Wang

      Certainly. As my fellow TalentCulture writer Eric Leist once said: “Ideally, you want to network to a point where when it’s time to apply, no cover letter is requested; they already know who you are.”

  4. Excellent article. I couldn’t agree more!

  5. I do believe that the resume will become extinct. The resume has not changed since 1946!! Sure, the way that people receive them has changed, but at the core…nothing is different. Resume authoring and submissions are slow and contribute to the antiquated hiring process that is ineffective. One thing is for sure technology is going to transform the way we exchange career history! Check out grex, The End of The Resume. http://www.youtube.com/grexworldwide

    • Kevin Wang

      Woah, I don’t know about Grex’s Career Score. The utility will come in handy in matching applicants with employers based on the criteria the company sets, yes, but you can’t quantify experience and interest. I believe the hiring process has to be subjective in order for the non-tangibles and other unknown factors to be considered equally.

  6. Increasing competition will surely produce rewards for creativity in the future. Creating a personal website is a great idea to stand out, especially for new grads. This practice seems to be a lot less common when one ventures outside of the fashion and web design majors and one might ask, what do I put on it? The fact of the matter is, not much. You don’t need amazing content to blow someone away based on your personal page. Just a little insight into ones interests, hobbies and past (awesome) experiences. So for all you John Smith’s, you better get to working on that domain!

    Any young professional interested in a little bit of insight on typical resumes could find some help here, http://www.internmatch.com/articles/intern/internship-students/resume-templates/

  7. Kevin Wang

    Nate, thanks for commenting and giving great advice.

    I read through the link you posted and agree with alot of your points, but I disagree regarding the font. Sure, it has to be legible and no-nonsense, but it doesn’t have to be standard. Maybe it’s because I’m in the advertising industry, but I’m all for moving away from the traditional, ultra-professional approach to cover letters and resumes and trying to appropriately inject personality where you can. For that reason, my personal resume uses Futura for a font, with category titles in dark blue to add a bit of color.

    • Kevin,

      I completely agree in regards to the template. The font is not representative of something I would recommend either. The layout is somewhat of an entry level set up as well, but good for people with wrecked resumes. We are going to overhaul that page fairly soon, so some additions will definitely be made!

      Thanks

    • Kevin, here’s a fun quote from the movie Troy that I think applies to this font issue ; )

      Patroclus: “You told me never to change sword hands.”

      Achilles: “When you know how to use it, you won’t be taking my orders.”

      Cheers,
      Andrew

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