Like most Conflict Management is not my favorite subject. Nor am I an expert as I have an unresolved conflict currently brewing that I need to heed my own advice on. However, in human resources you often have to be a mediator of conflict between coworkers and manager/employee disagreements. Other times you simply have to provide advice to other managers who need to help their employees deal with conflict. Finally, conflict almost always shows up in the board room regardless of how well we try to avoid it. So unless you are the king of conflict denial or the queen of