Break the Mold: Improve Leadership Development
When it comes to Leadership Development, we tend to want to let our system dictate the direction of where things should go. HR loves to have performance management systems that keep things in check.
We have “annual” cycles for checking in with people to make sure they get their yearly dose of feedback. Employees begrudgingly participate and Supervisors take a passing look at the process to fill out the endless forms and force rank their staff.
People then set goals that aren’t really development goals. They are “goals” to shore up your weaknesses, because development continues to be focused on filling the gaps in what you don’t do well. We all agree that this is the best path for the employee, and then everyone files the review away until one day before the next annual cycle. Then, it gets dusted off and people hastily fill out the next form to make sure it’s complete for HR . . . and development NEVER occurs !!
We need to break out of this never ending death spiral and do the one thing that we refuse to do – treat development individually vs. collectively.
It amazes me when companies state that people are their #1 asset, but they won’t spend one hour with them A YEAR.
Recently, I’ve been trying this individual approach with our Executive Leadership, and it works. It has allowed us to truly take the time to look at the fantastic strengths they bring every day to work and we are focusing on how to leverage them.
Also, the challenges that they all face can be addressed through their strengths. We aren’t taking the approach that most HR functions take by continuing to list the factors that will continue to be challenges for people. We want to reduce the challenges by making sure that they are reviewed, addressed and given a chance to improve.
The other very different approach is that there is no set cycle or annual schedule. We’re meeting with people one-on-one monthly to see how their development is going. We’re looking to provide resources and, most importantly, we’re being intentional. This isn’t the “next trend” or “best practice.” This is an intentional decision to take the time to develop our leaders so that they, in turn, will continue to drive our company forward.
So, break the mold. Quit following the collective. Highlight the individual. It’s worth the time!
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Steve,
This approach makes so much sense. I worked for Deloitte early in my career. We had a written performance review and development conversation after every engagement of 80 hours or more. We also had assigned mentors who took their roles seriously. Because of this, our behavior and job performance was “shaped” and thus it improved rapidly.
This commitment to employee development continues to make the Big 4 firms employers of choice…and their alums employees of choice to many companies.
Kind regards,
Donna Svei
AvidCareerist.com
@AvidCareerist -
Great approach. I think it is necessary to separate the performance review process from the personal development process if we want people to experience being empowered. To me the performance review process is like getting a grade.
When a personal development plan is generated from the performance review it is often based on closing a gap. Remediation of weaknesses is not a very inspiring or motivating foundation for developing yourself. And a person’s boss is not always the best person to support someone in their development for a variety of reasons.
Personal development based on your personal aspirations and learning to leverage your strengths rarely happen in the context of a performance review It is more likely the focus with a high performer but for those who are not at the top the path to realizing their potential is not going to be chartered while you are busy focusing on your flaws and trying to find a way to get a better grade next time.
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I completely agree with your article and the other comments. I worked for a consulting firm through the 2000′s that had a performance review process that was more like a performance “preview” process. We emphasized learning what was working well in each person’s role. What they’d like to do more of and what was getting in the way. I can honestly say, our employees loved these sessions and the ongoing conversations that they created. I think today, we have to look at how any program can support individual needs is crucial. We’ve been exploring that area in leadership training for high potential execs and have been having amazing success with programs that focus on the needs of the individual – even though it’s a group program. In my observation, training and development, like so many HR processes needs to be challenged and updated for a new generation of employee.
Thanks for a great post. @ExecRoundtable
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Susan, Donna and Glain – Thanks for your feedback and your insight !! I appreciate that you took the time to not only read this post, but to add to it. I like that there are others that see value in this approach. I am also excited to see where it goes in our company because I think it has a real chance to succeed as you have all noted. Peace – Steve




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