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I don’t know if this comes with experience and gray hairs, but I think it takes some maturity to choose a target market as it is to say no to business opportunity. At least, from a startup point of view.
I’ve been launching startups for 15 years now and I think I’ve just started to say no. No to customers even if it costs me a sale. The reason is that we’d have to update significantly our product to get that customer. We do it for one, we do it for everyone and the product soon will look like an all-dressed pizza with no distinctive flavour.
The guys from 37 signals get it right: Underdo the competition. Do less stuff, but do it better. It doesn’t matter if don’t get all the business. It wouldn’t be possible anyway.
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Stephane, I started saying “no” when saying “yes” was costing me too much time, money and peace of mind. Adopting a target market and narrowing a niche is challenging, but the payoffs are huge.
Thanks so much for your comment and for the 37 Signals quote.
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This is a great article. Indeed one of the hardest things for any business leader to do is to make choices — to say no to one thing so you can say yes to another.
Too many entrepreneurs let their customers or circumstances dictate their strategy. But the most successful business leaders are the ones who announce boldly what they are and what they do, not the ones who morph or change tack for every opportunity that presents itself.
Choose a destination and pursue it without distraction.
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I think you nailed it Jay.
I see this issue frequently from corporate refugees. Layoffs, restructuring or retirement has prompted many in the corporate world to start their own businesses. In corporate, they are used to being what the company, customers and/or stockholders tell them they should be and they have a difficult time discovering who they really are and what they really want to do.
Shout it from the rooftops: Choose a destination and pursue it without distraction.
Thanks for stopping by the blog.
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